Commitment to Privacy
At Fresno Madera Farm Credit (FMFC), we are committed to maintaining the confidentiality of financial and other non-public information about our customers and other users of our websites. As a matter of corporate policy, we have implemented procedures, systems and controls at FMFC designed to safeguard private information and prevent its disclosure to unauthorized parties.
The privacy of our customers' confidential, personal and financial information is important to us. We do not sell or trade our customers' personal information to marketing companies or information brokers. Your privacy and the security of your personal information as our customer is vital to our continued ability to serve your ongoing credit needs. We will not collect personal information about you when you visit the FMFC website unless you give us the information directly.
Security of Personal Information
We maintain strict security standards and procedures to help prevent unauthorized access to confidential information. We also incorporate physical and electronic safeguards and make every effort to protect the security of personal information.
Our website is hosted on secure servers. Any information collected by us is stored in private files behind a firewall designed to protect confidential information by denying unauthorized access by unauthorized users. We have policies and procedures in place to govern the proper handling of personal information and train our employees on their responsibility to protect confidential information. We may use third party suppliers and/or service providers to facilitate our services.
We do not authorize these suppliers or service providers to retain, disclose or sell personal information to others.
Information Collected and Stored Automatically
When you visit our website, we automatically collect and store the following information about your Internet connection:
• The internet domain you used to access our website.
• The IP address of the computer from which you linked directly to our website (an IP address is a number automatically assigned to your computer or firewall when you surf the internet).
• The date and time you accessed our website.
• The type of browser you use.
• The pages visited on this website.
This information does not identify the visitor personally. FMFC’s website utilizes cookies to ‘remember’ visitors when they return to the site. A cookie is a small amount of text sent from a website to a visitor's computer while visiting the site. The cookie is stored on the visitor's hard drive.
FMFC uses discreet information stored in cookies in order to provide a customized user experience. However, visitors can set their web browsers to prevent cookies from being sent. FMFC may retain the content of email messages sent to us, along with the sender’s email address and our response. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
Use of Personal Information That You Send to Us
FMFC limits the use and collection of all information that is necessary to maintain and administer financial services, provide high quality service, and offer new products and services that may be of benefit to you. We may collect personal information (your name, address, phone number and e-mail address) and additional information volunteered by you during the loan inquiry process to enable us to offer you the best products and services. Additionally, your e-mail address is collected when you submit e-mails to us. If for any reason you would like to be removed from our distribution list, please contact us at Fresno Madera Farm Credit, PO Box 13069, Fresno, California 93794 or at email@example.com.
Federal regulations may require us to disclose confidential information in certain situations. Such situations include requests from law enforcement agencies or criminal or civil legal proceedings. In addition, as required by federal laws targeting terrorism funding and money laundering activities, we collect information and take actions necessary to verify the identity of individuals and organizations with which we do business. Consequently, we reserve the right to disclose any information we deem necessary to comply with any applicable law, regulation, legal process or governmental request, including personally identifiable information.
Security and Intrusion Detection
For website security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic and server loads to identify unauthorized attempts to access, upload or change information, or otherwise cause damage. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security. Unauthorized attempts to access, alter, or damage this site are strictly prohibited, and may be punishable under law.
Protection of Children
In accordance with the Children’s Protection Act, FMFC does not intend to collect personally identifiable information from children under 13 years of age without permission from the child’s parent or guardian. If your child has submitted personal information and you would like to request that such information be removed, you may do so by contacting Fresno Madera Farm Credit at (559) 277-7000 or email us at firstname.lastname@example.org.
Links to Other Sites
“Do Not Track” Signals
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the website does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.
The FMFC website should never be accessed from a link provided by a third party. It should be accessed directly by typing the site name or URL into the address bar of the web browser or by using a “bookmark” specifically created to access the FMFC website.
FMFC does not send email messages to request personal information such as account numbers, passwords, PIN numbers or other confidential information. Such requests are of a suspicious nature and should be reported immediately.
Customer Service - Reporting Suspicious Activity
Call 1(559) 277-7000 to report:
- Suspicious or unauthorized transactions on your account
- Suspicious activity with online banking
- Suspicious email received
Contact us immediately if you think your personal information or one of your FMFC accounts or services has been compromised. Have your account information and details about the suspected fraud available when you call.
How to Change Information
If you provided us with personal information and would like us to remove your information from our database, change your information, or unsubscribe from an e-mail subscription, please just contact us in one of the following methods. We will make all reasonable efforts to honor your request:
Mail: PO Box 13069, Fresno, California 93794
California Consumer Privacy Act (CCPA) of 2018- California Residents Only
The main goal of CCPA is to protect Californians’ right to privacy by giving California residents more control of their personal information. Click here to view our CCPA Privacy Notice concerning California residents’ rights.
This policy was last modified on March 1, 2021.